Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product category. Rice and pulses typically start at 500 kg or 1 pallet, while spices may start at 100 kg. Contact us for specific product MOQs — we're flexible for growing businesses.

Question 2

Which areas in Canada do you deliver to?

Accepted Answer

We deliver across Ontario, Quebec, Alberta, British Columbia, and expanding nationwide. Our warehouse in Pickering, Ontario serves as our primary distribution hub with reliable logistics partners for cross-country delivery.

Question 3

How does wholesale pricing work?

Accepted Answer

Pricing is based on product type, order volume, packaging requirements, and delivery location. We offer tiered volume discounts and long-term partnership rates. Request a quote for customized pricing.

Question 4

Do you offer private labeling?

Accepted Answer

Yes, we support private label packaging for qualified wholesale partners. Minimum quantities apply. Our team can discuss branding, packaging design, and regulatory compliance for Canadian retail.

Question 5

Where do you source your products?

Accepted Answer

We source directly from trusted manufacturers and growers in India, Pakistan, Sri Lanka, Thailand, Vietnam, Bangladesh, the Middle East, and Africa — ensuring traceability and quality at every step.

Question 6

What packaging options are available?

Accepted Answer

We offer standard bulk sacks (5 kg to 50 kg), retail-ready packaging, and custom private label options. Packaging specifications can be tailored to your business requirements.

Question 7

What payment methods do you accept?

Accepted Answer

We accept bank transfers, certified cheques, and established credit terms for approved wholesale accounts. Payment terms are discussed during the onboarding process.

Question 8

How do you ensure product quality?

Accepted Answer

Every shipment undergoes supplier verification, pre-shipment inspection, and quality testing upon arrival at our Canadian warehouse. We maintain full traceability and comply with Canadian food safety standards.

Frequently Asked Questions

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